STANDARD PROCEDURE FOR HELPDESK AND HOTLINE USAGE 1. Send an email to: support@rosari.com for opening a new ticket (case) and creating a helpdesk request. You will get a „ticket number” as a confirmation. Note that all requests must be submitted via email. You may track the progress of the request at the following address: http://support.rosari.com 2. Submit a request via phone in case of internet/email problems: Depending on your country and contact, use the following hotl...